Last Updated: April 18, 2025
Introduction
These Terms and Conditions ("Terms") govern your use of the XO-Happy website and the purchase of products offered by XO-Happy ("we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms.
Please read these Terms carefully before using our website or services. If you do not agree to these Terms, you must not access our website or purchase our products.
Age Restriction
You must be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is greater) to access our website, create an account, or purchase our products. By accessing our website or creating an account, you represent and warrant that you are at least 18 years old. We reserve the right to request proof of age at any time, and to refuse service or terminate accounts if we believe you are under the required age.
Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Product Information
We strive to provide accurate descriptions of our products, including dimensions, materials, and functions. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.
Orders and Payment
When you place an order, you offer to purchase the product(s) at the price indicated. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or problems with your payment method.
By submitting an order, you authorize us to charge the payment method you provided for the purchase amount plus any applicable taxes and shipping charges. All payments must be made in the currency specified during checkout.
Shipping and Delivery
We ship our products in discreet packaging with no indication of the contents. Delivery times and shipping costs vary based on your location and the shipping method selected at checkout. We are not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.
Please refer to our Shipping Policy for more information.
Returns and Refunds
For hygiene and safety reasons, we cannot accept returns of products that have been opened, used, or had their sealed packaging broken, unless the product is defective or damaged upon receipt.
Please refer to our Returns and Refunds Policy for detailed information about our return process.
Product Use
Our products are intended for adult use only. We are not responsible for any injury, damage, or adverse effects resulting from the use or misuse of our products. You assume all risks associated with using our products.
We recommend following all care and usage instructions provided with our products. If you have any medical conditions or concerns, please consult a healthcare professional before using our products.
Intellectual Property
All content on our website, including text, graphics, logos, images, product designs, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of our content without our express written permission.
User-Generated Content
If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.
You agree not to submit content that is unlawful, defamatory, abusive, obscene, or infringes on the rights of any third party.
Limitation of Liability
To the maximum extent permitted by law, XO-Happy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with our website, products, or these Terms, whether based on contract, tort, negligence, strict liability, or otherwise.
Our liability to you for any cause whatsoever will be limited to the amount paid by you for the product(s) that gave rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless XO-Happy, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without giving effect to any principles of conflicts of law. Any dispute arising under these Terms shall be resolved exclusively by the state and federal courts located in Clark County, Nevada.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@xo-happy.com
Phone: +1 (800) XO-HAPPY
Address: XO-Happy Legal Department, 123 Pleasure Avenue, Suite 500, Las Vegas, NV 89101